Returns & Exchanges

At Swasey's Hardware & Hobbies, we want you to be fully satisfied with your purchase; if an item doesn't meet your project needs, you can return it within 30 days for a full refund or exchange. Please ensure all items are in their original packaging and include a valid proof of purchase.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original condition, unused, and includes all parts, manuals, and packaging materials.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email to facilitate a quick and seamless transaction.

• 3.
  Choose Your Method

  Bring your item to our physical storefront for an instant exchange, or contact our support team to receive a prepaid shipping label for mail-in returns.

• 4.
  Receive Your Refund

  Once we inspect the returned merchandise, we will process your refund to the original payment method within 5 to 7 business days.